When
the same email is sent to you repeatedly it is usually do
to a slow internet connection. The server does not get the
confirmation that your computer has received the email quick
enough and resends it again and again and again.
Possible
causes:
- Slow
internet connection
- Aa
virus/spam or huge email in the persons inbox
- An
old version of Norton Anti Virus trying to scan a large
file as it down loads and causes a pile up resulting in
your computer not communicating with the email server that
it received the email.
- A new
version of Norton Anti Virus scanning a huge file. *
Some things
you can do:
- DSL
- recycle your modem
- Dialup
- disconnect and reconnect to get a better line.
- If
that happens again go to the web email on the Timberlan
site and delete the frist and maybe the second email in
the inbox. This should take care of the offending email.
- Update
or delete the Norton Antivirus program.
- If
you have Postini virus and apam filters you can shut off
the Norton or McAfee email scaning portion.
- If
the trouble persists please email support@timberlan.com
*
Don't forget Timberlan has no limits on email sizes since
many of our customers send and receive large graphic files.
The down side will be that an unwanted large file from friends
or others can clog up the system. |